Effective Date: February 4, 2025
Everyone Hotel (“we,” “our,” or “us”) operates www.everyonehotel.com.ph and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in compliance with applicable laws.
1. Who We Are
Our website address is: https://www.everyonehotel.com.ph.
2. Information We Collect
We collect different types of personal data to improve your experience with our hotel and website.
a. Information You Provide Directly
When you book a stay, contact us, or subscribe to updates, we may collect:
- Name
- Email address
- Phone number
- Payment details (handled securely by our payment processor)
- Booking details and special requests
b. Information Collected Automatically
When you browse our website, we may automatically collect:
- IP address
- Browser type and device information
- Pages visited and time spent on our site
- Booking preferences
c. Comments
When visitors leave comments on our site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent to help detect spam.
- An anonymized string (hash) from your email address may be sent to the Gravatar service to check if you have a profile picture. Gravatar’s privacy policy is available here: https://automattic.com/privacy/.
d. Media Uploads
If you upload images to our website, avoid embedding location data (EXIF GPS) as visitors can download and extract this data.
3. Cookies and Tracking Technologies
Our Website uses cookies to enhance your experience.
a. Types of Cookies We Use
- Essential Cookies: Required for website functionality.
- Analytics Cookies: Help us understand visitor behavior (e.g., Google Analytics).
- Marketing Cookies: Used for promotions and targeted ads.
b. WordPress-Specific Cookies
- Comment Cookies: If you leave a comment, you may opt to save your name, email, and website in cookies for convenience. These last for one year.
- Login Cookies: If you log in, we store login details for two days (or two weeks if you select “Remember Me”). Logging out removes these cookies.
- Editing Cookies: If you edit or publish content, a temporary cookie is saved, expiring after one day.
You can manage cookie settings in your browser.
4. Embedded Content from Other Websites
Articles on our site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves the same as if you visited those sites directly. These websites may:
- Collect your data
- Use cookies
- Embed third-party tracking
- Monitor your interaction (if logged in)
5. How We Use Your Information
We use your data for the following purposes:
- To process bookings and reservations (via Cloudbeds)
- To improve our website and services
- To respond to inquiries and provide customer support
- To comply with legal and security requirements
- To send promotional updates (only if you opt-in)
6. Who We Share Your Data With
We do not sell your data. However, we may share it with:
- Cloudbeds: For booking management
- Payment processors: For secure transactions
- Legal authorities: If required by law
- Spam detection services: To filter automated spam
If you request a password reset, your IP address will be included in the reset email.
7. Data Retention
We retain your data for as long as necessary:
- Comments and metadata: Stored indefinitely for moderation purposes.
- Registered users: Personal data is stored in user profiles and can be updated anytime.
- Booking information: Stored as required for administrative and legal compliance.
8. Your Rights Over Your Data
Depending on your location, you have the right to:
- Request an exported file of your data.
- Request that we delete your data (except for legal/admin purposes).
To request data access or deletion, contact us at [email protected].
9. Third-Party Links
Our website may contain links to:
- Cloudbeds (for bookings)
- Social Media: Everyone Hotel Facebook
We are not responsible for third-party privacy practices.
10. Data Security
We implement appropriate security measures to protect your data, including encryption and secure servers. However, no online system is 100% secure, so we encourage safe internet practices.
11. Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
12. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted with an updated effective date.
13. Contact Information
For privacy-related inquiries, please contact:
📍 Everyone Hotel
📧 [email protected]
📞 02 7000 2082
🌍 www.everyonehotel.com.ph